Customer Service
Kuala Lumpur, Malaysia
Job Description
- SPM & 2 years of CS experience | Diploma & 1 year of CS experience | Degree & no experience required
- Familiar with Simplified & Traditional Chinese
- Accept 24/7 shifts & public holidays
- Excellent communication skills
- Strong problem-solving ability
- Effective teamwork skills
- Proficiency with customer service software
- Maintain basic knowledge of customer products and services
- Listen attentively to customer needs and concerns, using decision support tools and resources to provide appropriate solutions to customers
- Greet customers in a courteous, friendly and professional manner to increase customer satisfaction and business performance
- Provide additional products and/or services and complete KPIs
- KPI allowance (RM800/month)
- Night shift allowance (RM100/day)
- Dental, and medical benefits
- Gym allowance
- Near to public transportation
- Parking allowance
- OT/Public Holiday Allowance
Ricebowl
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Job Detail
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Job IdJD1045287
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned