Customer Service
Kuala Lumpur, Malaysia
Job Description
- Familiarity with the local internet and entertainment market, with knowledge of social media, live streaming, and other entertainment products preferred.
- Experience in sales (especially telemarketing) and the ability to make more than 20 outbound calls daily preferred.
- Strong business skills, goal-oriented, and ambitious candidates preferred.
- Utilize WhatsApp and other channels to gather contact information of lost users and add them back to the platform
- Initiate and maintain contact with users through various means, such as voice communication, daily chat, and game interaction, to enhance user activity and loyalty
- Daily maintenance and tracking of user interactions, guiding users to actively engage and consume on the platform, and collecting feedback on user needs
- Efficiently implement service policies and processes for users according to work requirement.
- Transportation Allowance
- Meal Allowance
- Afternoon Tea
- Team Building
- Birthday Gift
- Insurance
- Annual Leave
- Annual Leave
- EPF / SOCSO / PCB
- Training Provided
- Allowance Provided
Ricebowl
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Job Detail
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Job IdJD1060864
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned