Job Description

Star Activation Hiring! Full Time Customer Service in Kuala Lumpur, Earn up to MYR 4,500 - Ricebowle.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-3608fd10>Customer ServiceReportFollowMYR3,000 - MYR4,500 Per MonthKL City,Fewer than 10 applicants. Your chances are good!Posted 20 hours ago xe2x80xa2 Closing 6 Apr 2025Fewer than 10 applicants. Your chances are good!SaveApplyRequirements

• High school diploma or equivalent (Bachelor's degree is a plus)
• Proven experience in customer service or a related field.
• Excellent communication and problem-solving skillsxe3x80x82
• Ability to handle stressful situations professionally
• Able to speak and write in Mandarin & English.

ResponsibilitiesWe are seeking a Customer Service to join our team. The ideal candidate will provide exceptional service by assisting customers, addressing their concerns, and ensuring a positive experience. This role requires excellent communication skills, problem-solving abilities, and a commitment to teamwork.:

• Develop a basic understanding of the company's products or services.
• Deliver outstanding customer service by assisting customers with inquiries, resolving issues, and providing friendly and efficient support.
• Handle customer complaints with patience, understanding their concerns and offering reasonable solutions.
• Maintain accurate and up-to-date customer records, documenting issues, requests, and resolutions.
• Assist in resolving technical issues by collaborating with relevant departments.

Job Responsibilities:

• Clear and logical thinking to effectively address customer needs.
• Patience and excellent communication skills for handling various customer interactions.
• Strong problem-solving skills with the ability to find practical solutions.
• Basic knowledge of software tools and a willingness to learn and adopt new technologies.
• Demonstrate excellent teamwork and collaboration skills.
• Proficiency in both Mandarin and English (spoken and written).

Benefits

• 5 Working Days and 10mins Walking Distance to LRT
• Company Medical Insurance
• Parking Allowance
• Unlimited Tea and Snacks
• Team Building Activities
• Career Growth Opportunity

Additional Benefits

• Annual Leave
• EPF / SOCSO / PCB

SkillsCommunication Problem-Solving Time ManagementImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

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