Customer Service
Kuala Lumpur, Malaysia
Job Description
Position : Customer Service Location : Bangsar Salary range : RM2,500 \xe2\x80\x93 RM 3,500 Working hours : Monday to Friday - 11:00am to 8:30pm (one-hour lunch break) Saturday - 11:30am to 4:30pm Key responsibilities:
- Attend to walk in, inbound phone call enquires and email replies
- Communicate effectively on customers enquiries
- People management
- Support related events
- Perform warehouse duties (receiving and inspection of goods into warehouse and stock take) if needed
- Provide clerical and administrative support to management office if needed
- Perform any duties as assigned by the Manager
- Process walk in orders
- Answer inbound phone calls and emails effectively and efficiently
- Resolve complaints
- Research and resolve problems with Wellness Advocate orders promptly and courteously
- Respond to member concerns in a professional manner
- Ad-hoc reporting or projects as needed
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
- Day shift
- Monday to Friday
- Yearly bonus
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
- STM/STPM (Preferred)
- Customer Care Specialist: 1 year (Preferred)
- Mandarin (Preferred)
- English (Preferred)
- Bahassa (Preferred)
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Job Detail
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Job IdJD876578
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned