Customer Service

Kuala Lumpur, Malaysia
ZUS Coffee
52 Current Jobs Openings
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Job Description

Job Details

  • 1 Year(s) of Experience
  • Open for Fresh Graduates
  • Diploma
  • Others
  • Malaysian only
  • Face to Face / Video Call
  • Test / Assessment will be conducted
Job Requirement / Responsibility - Effectively and professionally manage customer queries (questions, concerns, complaints, requests, and feedback) via call, chat, e-mail, reviews, comments, and other form of communication media on the eCommerce channels and platforms we manage. - Liaise with relevant parties, both internal and external, to ensure timely, efficient, and effective course of action for customer queries. - Strategically form a well thought, thoroughly guided, and most appropriate resolution to customer queries that is effective, efficient, and timely. - Establish stronger customer relationships through courteous pre-sales services and post-sales follow-ups. - Participate in learning programs, seminars, and classes for continuous knowledge gain on the latest industry trends and best practices. - Any other duties as assigned by the management. Remarks: - Salary: RM2,000 - RM3,000 - Location: KL Sentral - Start date: Immediate Job Type: Full-time Salary: RM2,500.00 - RM4,000.00 per month

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Job Detail

  • Job Id
    JD955060
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned
 
 
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