Customer Service (mandarin Speaker, Johor)
Petaling Jaya, Selangor, Malaysia
Job Description
Mohon
Kelayakan
- Candidate must possess at least a SPM.
- Required language(s): Mandarin (able to converse in Cantonese will be an added advantage).
- Minimum 1 year of working experience in the service industry will be an added advantage for this position.
- Fresh graduates who are interested to start their career in a call center are also encouraged to apply
- Full Training Provided
- Applicant must be willing to work on rotational shifts and off day
- Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.
- Applicant must be willing to work in Iskandar Puteri, Johor
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company\'s products.
- To exceed customers expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
- 5 working days in a week
- EPF & SOCSO
- Sick leave
- Annual leave
- Quarterly staff recognition and appreciation
- Stage: Customer Service Executive
Team Leader
Senior Team Leader
Assistant Manager
Manager
Senior Manager * IJP - Internal job program. Opportunity to transfer to the candidate\'s favourite departments (Eg. Finance, Human Resource and etc.), to accept different challenges within the company after 1 year.
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Job Detail
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Job IdJD1020038
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned