Customer Service (mandarin Speaker)
Petaling Jaya, Selangor, Malaysia
Job Description
MohonKelayakanJob Title: Customer Service Representative (Mandarin)Location: Damansara Utama, 47400 Petaling Jaya, SelangorJob Type: Permanent | Full TimeSalary Range:
- Basic Salary: Upto RM 3500 - 3700 (Based on experience and interview performance)
- KPI incentive: At least RM 250 depends on performance
- Holiday triple pay, OT will be providedFree meal per day
- shift allowance RM 300 prorated
- 24/7 operation
- 5 working days per week
- 8 working hours + 1-hour lunch break per day
- Shifts: Earliest shift (7:00 AM to 4:00 PM), Latest shift (11:00 PM to 8:00 AM)
- Candidate must possess at least a SPM.
- Immediate Joiners are preferred.
- Fresh graduates are welcome to apply
- Required language(s): Mandarin/ Cantonese and English
- Respond to customer enquiries and complaints in a timely and professional manner
- Provide excellent customer service, ensuring high levels of customer satisfaction
- Utilize problem-solving skills to resolve customer issues efficiently
- Communicate effectively with customers in Mandarin, both verbally and in writing
- Read and write Chinese characters
- Work rotating shifts, including nights, to ensure 24/7 coverage
- Holiday triple pay
- Overtime payment
- Free meal provided daily
- Night shift allowance (RM 300, prorated for applicable months)
- KPI Allowance
Maukerja
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Job Detail
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Job IdJD1077358
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:3500 - 3700 per month
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned