Customer Service (outbound)
Pulau Pinang, Malaysia
Job Description
Intake date : 27th May 2024Work Location : Georgetown, PenangJob summaryTo perform company products and promotion sales via telephone and attend to subscriber\'s applications and sales enquiries.To formulate response and resolutions in a timely manner.
- to provide excellent customer service beyond customer expectation.
- ensure compliance with roles and responsibilities as assigned.
- Perform outbound calls to promote company products and promotion and generate targeted sales for the company.
- Answering and responding to inbound calls on company product promotion & packages, enquiries according to specified practice and procedure.
- Ensure monthly sales target is achieved
- To provide accurate information / solution / service with excellent telephone courtesy.
- Perform, participate and contribute to quality initiatives i.e iso9001.
- Good command/fluent in english and bahasa malaysia
- Minimum: spm holders with SPM certificate
- Have minimum technical knowledge (internet, broadband)
- Self motivated, a team player with positive attitude
- Possess excellent interpersonal and communication skills.
Contact Centre/ Customer ServiceCompany:PERSOLKELLY MalaysiaDate Posted:20/05/2024 7:20:00 PM
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Job Detail
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Job IdJD1035426
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPulau Pinang, Malaysia
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EducationNot mentioned