Customer Service
Puchong, Selangor, Malaysia
Job Description
MohonKelayakan
- Must possess at least a Diploma/ Degree in any fields of study.
- Fresh graduates are encouraged to apply
- Customer services related will be advantaged
- Good communication and interpersonal skills
- Ability to multi-task, prioritize and manage time effectively
- Computer literate with good command of both written and spoken in Bahasa Malaysia and English.
- To efficiently handle customer inquiries
- Handle all customer inquiries coming from multichannel, including WhatsApp, calls, emails and Livechat
- Provide fast and timely solutions to all customer related problems.
- Issuing invoices, prepare memorandum and customer reports (if any)
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Salary Increment
- Performance Bonus
- Employee Discount on company products/services
- Sick Leave
- More than 10 annual leave days within a year
- Maternity Leave
- Bereavement Leave (paid time off to cope with the loss of loved one)
- Professional Career Development (training programs, workshop, conferences to enhance skills)
- Staff Appreciation & Rewards
- Nearby public transportation Puchong Jaya
- Monday-Friday (10am-6pm)
- Saturday (10am-2pm)
Maukerja
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Job Detail
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Job IdJD1036264
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPuchong, Selangor, Malaysia
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EducationNot mentioned