Customer Service Rep

Bayan Lepas, Pulau Pinang, Malaysia

Job Description


Renesas Electronics (Penang) Sdn. Bhd

Phase 3, Bayan Lepas, Free Industrial Zone 11900 Penang Malaysia

Job Highlights:

  • Attractive Remuneration: Bonus + Profit Sharing
  • Flexible working hour & hybrid work mode
  • Fast growing company with positive working environment
Your New Role:
  • Standard order management including expedites/pull ins/cancellation/push outs.
  • Support Customer\'s RMA & other RMA related FA support.
  • Support review of account booking/backlog/billing with Sales.
  • Other ad-hoc support covering free of charge sample tracking for Distis, customer questionnaires & other EHS/technical matters.
  • Partner with Sales to manage all Renesas communications with Distis/customers.
  • Renesas contact for Distis and Sales for any other topics.
Preferred Skills & Knowledge:
  • Bachelor\'s Degree or above in any field. With minimum of 5 years related experience in the field of
  • Customer Operations or Support and/or Inside Sales.
  • Customer Service process knowledge, passionate in delighting customers by rendering excellent support.
  • knowledge of Order management system, eg: SAP, Model N, Oracle
  • Fluent in English & Chinese in both oral and written
  • Must possess strong problem solving, communication and interpersonal skills.

Renesas Electronics

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Job Detail

  • Job Id
    JD978731
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bayan Lepas, Pulau Pinang, Malaysia
  • Education
    Not mentioned