Customer Service Representative
Kajang, Selangor, Malaysia
Job Description
- Proficiency in communication using Mandarin, English, and Bahasa Malaysia languages
- Effective time management skills and the ability to meet deadlines
- Monday - Saturday (9am - 6pm)
- MUST willing to work at Sg Long
- Daily monitor and reply to customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best practices
- Assisting customers with the ordering process, including order placement, tracking, cancellations, and returns.
- Raise dispute and provide evidence for all the claims or penalty from e-commerce platforms.
- To carry out ad-hoc duties assigned by the Management from time to time
- Annual Leave
- Medical Leave
- EPF / SOCSO / EIS
- Training will be provided by the company
Ricebowl
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Job Detail
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Job IdJD1043571
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKajang, Selangor, Malaysia
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EducationNot mentioned