Customer Service Representative

Klang, Selangor, Malaysia

Job Description


Company Description

At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport or supply chain challenge \xe2\x80\x93 big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries. We are proudly part of Japan Post \xe2\x80\x94

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.


  • Handling Customer Service task such as booking, carrier booking, handle shipment arrangement, billing & file closing.
  • Support and assist Teamleader for export division.
  • Drive Safety culture within the department & act as role model for other staff within the organization.
  • Ensure correct TGF policies are being adhered to in the department as per product & company policy.
  • Jointly responsible with country management for all regulatory compliance as it applies.
  • Ensure performance without fail for all shipments.
Qualifications
  • Diploma / Professional Diploma or equivalent.
  • Minimum 1 year experience related logistics company.
  • Comprehensive product & market knowledge.
  • Microsoft Office proficient, CW1, Customs Declaration System (RA / Sealnet / Cargo declare)
  • IATA/FIATA, Kursus Ejen Kastam (KEK), DG certified is an added advantage.
Additional Information

Be Connected

With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. There are countless opportunities to learn and make a real impact in shaping our industry\xe2\x80\x99s future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great \xe2\x80\x93 it\xe2\x80\x99s what makes our possibilities endless.

Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities.

If this sounds like the opportunity you are looking for, apply now or for more information contact susan.mah@tollgroup.com

Toll Group

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Job Detail

  • Job Id
    JD958789
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    29000 - 55000 per year
  • Employment Status
    Permanent
  • Job Location
    Klang, Selangor, Malaysia
  • Education
    Not mentioned