Customer Service Representative
Job Description
1. Liaising with customer on the confirm purchase order.2. Generating standard order by using System (SAP) upon received purchase order from customer.3. Review current finish good balance quantity and make delivery date arrangement with warehouse if stock available.4. Notify Planner on the customer ordering to obtain target or planning date delivery if there are no balance stock or new production output required.5. Follow-up with planner on the commit delivery date.6. Notify customer on the delivery status7. Liaising with warehouse for the delivery arrangement8. Handle customers complain for any related issue once complete the delivery date.9. Notify respective department/ section upon received customer complaint if any10. Prepare report on weekly and monthly basis which including consignment billing, report billing, FG report, inventory report forecaster report and maintaining Interco pricing11. Attend meeting internal or external12. Any other tasks as and when assigned by the Management13. Follow the Company\xe2\x80\x99s environmental policy and procedures and comply with any environmental related legal or regulatory requirement.14. Required language(s): English, Bahasa and Mandarin. Need to communicate with our Mandarin speaking counterparts.
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Job Detail
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Job IdJD1046885
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKulim, Kedah, Malaysia
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EducationNot mentioned