Customer Service Representative

Petaling Jaya, Malaysia

Job Description

: Answer incoming calls, coordinate with sales team and registration team Notify management of any customer concerns and attempt a resolution Maintain customer satisfaction scores at or above company standards Job requirement Preferable Diploma holder or any equivalent (Fresh graduates encouraged to apply) Knowledge in Microsoft Office and Excel Self-motivated, responsible and highly committed to complete all task assigned with integrity Enthusiastic and with a positive attitude Good communication skills and willing to multitask Organized and willing to learn new skills Training will be provided.
Permulab Sdn Bhd was found in 1996. We are one of the diversified laboratories which play a major role in the laboratory analysis in water, food, pharmaceutical, palm oil, cosmetics, and toiletries, microbiological and environmental monitoring related activities in Malaysia. Permulab Sdn Bhd had been accredited under Laboratory Accreditation Scheme of Malaysia (SAMM) meeting the requirements of ISO/ICE Guide 25 on 8, Dec. 1997 and subsequently upgraded to ISO/IEC 17025 in 8, Dec. 2001. Currently it\xe2\x80\x99s upgraded to MS ISO/ISE 17025: 2005.The accreditation covers all major aspects in the laboratory analysis market. Permulab Sdn Bhd operates as a subsidiary of Bureau Veritas officially on July 2018. Bureau Veritas is a world leader in laboratory testing, inspection and certification services. Created in 1828, the Group has around 75,000 employees located in more than 1,400 offices and laboratories around the globe. Permulab Sdn Bhd is duly registered and recognized by Department of Environmental Malaysia and Ministry of Health Malaysia for export and local market certification. We are accredited for Environmental Monitoring for ambient atmosphere, work place atmosphere, noise measurement, in-situ monitoring for water sample and air emission monitoring. Permulab Sdn Bhd is registered as Panel Laboratory for analysis of Traditional Medicine Products with Malaysian National Pharmaceutical Regulatory Agency (NPRA) or Biro Pengawalan Farmaseutikal Kebangsaan (BPFK).
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

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Job Detail

  • Job Id
    JD949189
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Malaysia
  • Education
    Not mentioned