Customer Service Representative

Selangor, Malaysia

Job Description


Job Details

Industry: Banking (Call Centre) 
Working Location: Kuala Lumpur (Walking Distance to Train Station) 
Working Days/Hours: Monday - Friday (Staggered Working Hours between 8 AM to 11 PM - 8 Hours Working with 1 Hour break) 
Employment Type: 6 months Contract (renewable/convertible to Permanent based on performance and management approval) 
Intake/Joining: October 2023 
Salary: RM 2,500 (Basic) + Overtime (according to Employment Act) 
 
s: 
- Responsible to handle incoming calls from customers and assist them with their inquiries on products and services. 
- Identify customers\xe2\x80\x99 needs, clarify information, research every issue, and provide solutions and/or alternatives. 
- Maintain the accuracy of all data and verify the same for all customer services. 
- Build sustainable relationships and engage customers by taking the extra mile. 
- Keep records of all conversations in our call center database in a comprehensible way. 
- Frequently attend trai

Company Details

  • Company Name: Intelek Staffing Services Sdn Bhd
  • Registration No.: 201301021570
  • Address: No. 3-2, Jalan Singa C,
  • Postcode: 40300, Shah Alam
  • State: Selangor
  • Tel: 0358869292
  • Fax:
  • Email:
  • Web Site:
  • Contact Person: Intelek Recruitment Team
Requirements
  • Position Level: Junior Executive
  • Specialization: Customer Service
  • Industry Type: Banking / Finance
  • Vacancies: 50
  • Closing Date: 2023-10-31
How to apply

Email directly or call 0358869292 to apply for this job. Announce to them where you saw this posting.

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Job Detail

  • Job Id
    JD987046
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Selangor, Malaysia
  • Education
    Not mentioned