Customer Service (rm2500 Rm3400)

Petaling Jaya, Selangor, Malaysia

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Handling incoming calls and enquiries from Home Fibre customers with demonstration of excellent customer service skills to meet and exceed customers' expectations.
Follow up and resolve customers complains and ensure IT is close to satisfaction.
Work closely with team members and leaders at all times to achieve quality results and productivity.
Upsell and cross- sell skills with ability to provide alternate solutions and suggestions.
Any other duties assigned by the team leader.

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