Customer Service

Sarawak - Johor, Malaysia

Job Description


  • assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
  • knows all essential aspects of our business operations
  • assists in organizing work documents
  • attends to customer enquiries, either in person, through phone calls or WhatsApp.
  • handles customer complaints, provide appropriate solutions and alternatives within the time limits.
  • builds sustainable relationships and trust with customer
  • provides accurate, valid and complete information by using the right methods/tools
  • follows communication procedures, guidelines and policies
Benefits
  • Working with stable & well-established Company
  • Happy and fun workplace
  • Career advancement and development opportunities
Additional Benefits
  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Overtime Pay
  • Medical Insurance
  • 5 Working Days
  • Performance Bonus
SkillsCommunication Patience Problem-SolvingImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1050058
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Sarawak - Johor, Malaysia
  • Education
    Not mentioned