Job Responsibility Strong interpersonal and communication skills - both written and spoken Handle online platform customer enquiries and ensuring high level of customers satisfaction Interact with customers and responsible for product repair and trouble shoot. Assist customer in after sales service support, such as service product. Answering customer calls with proper courtesy, promptly & manners Empathetic, yet business-oriented, and able to think and respond on your feet at the same time. A strong will to lean and adapt to rapidly changing environments. Some customer service, PR, sales and/or business operations background may help. And most importantly, a genuine heart to help solve our customer s problem. Job Requirements At least a Diploma/Higher Diploma or Degree in any discipline Must be computer literature and well versed in Microsoft office Good communication skills, well versed in English, Bahasa Malaysia and/or Mandarin At least 1 year of working experience in Customer Service experience. Preferable Mandarin Speaker. Fresh graduates are encouraged to apply for junior position. Job Benifits EPF, SOCSO MEDICAL CLAIM BONUS
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