Customer Service
Job Description
POSITION : Customer Service ExecutiveRESPONSIBILITIEs \xef\x82\xb7 Responsible to raise PR/PO for customer\xe2\x80\x99s order\xef\x82\xb7 Follow up/attend to customer\xe2\x80\x99s enquiries on product information, delivery andorder status through proper communication flow\xef\x82\xb7 Attend to customer\xe2\x80\x99s complaint and feedback on product related issues and liaisewith relevant departments \xe2\x80\x93 production and QA to resolve customer\xe2\x80\x99s complaint.\xef\x82\xb7 Ensure customer\xe2\x80\x99s complaint/feedback are investigated and replied within thestandard timeline.\xef\x82\xb7 Co-ordinate, collect data and update \xe2\x80\x9cCustomer Complaint/Feedback Log\xe2\x80\x9d whereappropriate
\xef\x82\xb7 Other task assigned by superiorREQUIREMENT\xef\x82\xb7 Minimum SPM/Vocational training in relevant field.\xef\x82\xb7 Related working experience in Customer Service field\xef\x82\xb7 Good communication and, complaint handling and customer service skill\xef\x82\xb7 Pro-active with high sense of job ownershipKindly contact Ms Rachel at +6019-772 2619 for further details or send your resume to [ rachel.gan@cityrecruit.com.my ]orKindly contact Ms Amy +6012 958 5453 for further details or send your resume to [crcs-my-recruitment2@cityrecruit.com.my]
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Job Detail
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Job IdJD1047215
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:3000 - 4000 per month
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Employment StatusPermanent
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Job LocationSenai, Johor, Malaysia
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EducationNot mentioned