Customer Service
Shah Alam, Selangor, Malaysia
Job Description
MohonKelayakan
- Job Types: Only Full Time
- Candidates must poses at least Certificate, Diploma or equivalent
- At least one year working experience in related field
- Fresh Graduate are encouraged to apply
- Willing to learn, positive attitude, and able to work under pressure to meet targets.
- Fast learner and hardworking, disciplined
- Preferable can start work immediately
- Able to work in Shah Alam
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Resolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction.
- Identify and assess customers' needs to achieve satisfaction.
- Answer customer inquiries over the phone, email, or chat in a timely and professional manner.
- Establish a positive and empathetic attitude as managing customer interactions, maintaining their satisfaction and building strong customer relationships.
- Conduct livestream as well as interacting with viewers and respond to viewers' inquiries.
- Perform other ad-hoc tasks/projects assigned by the Management.
- Annual leave
- Medical Leave
- EPF/SOCSO/PCB/EIS
- Allowance provide
- Free meal on Friday
- Company Activity
- Staff Special Discount
Maukerja
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Job Detail
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Job IdJD1080283
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:2300 per month
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Employment StatusPermanent
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Job LocationShah Alam, Selangor, Malaysia
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EducationNot mentioned