Customer Service

Shah Alam, Selangor, Malaysia

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Mohon

Kelayakan

At least a Diploma/Higher Diploma or Degree in any discipline
Must be computer literature and well versed in Microsoft office
Good communication skills, well versed in English, Bahasa Malaysia and/or Mandarin
At least 1 year of working experience in Customer Service experience. Preferable Mandarin Speaker. Fresh graduates are encouraged to apply for junior position.

Tanggungjawab

Strong interpersonal and communication skills - both written and spoken
Handle online platform customer enquiries and ensuring high level of customers\' satisfaction
Interact with customers and responsible for product repair and trouble shoot.
Assist customer in after sales service support, such as service product.
Answering customer calls with proper courtesy, promptly & manners
Empathetic, yet business-oriented, and able to think and respond on your feet at the same time.
A strong will to lean and adapt to rapidly changing environments. Some customer service, PR, sales and/or business operations background may help.
And most importantly, a genuine heart to help solve our customer\'s problem.

Manfaat

Manfaat tambahan

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