Customer Service

Shah Alam, Malaysia

Job Description


Company Description Badcave Training Facility is Malaysia\'s top performing celebrity training centre. Biggest and most dynamic fitness facility in Klang Valley offers a very unique and exclusive experience, and is frequented by Malaysia\xe2\x80\x99s well-known celebrities, actors, singers, CEOs and members of the royal family. Badcave was founded by Malaysia\xe2\x80\x99s top performing celebrity personal trainer, award winning entrepreneur, business speaker and mentor \xe2\x80\x93 Murad Zaidi. Benefit Gross earning with Sales Commission & Rewards Responsibilities: -Welcome, greet and register visitors, vendors, clients, candidates, customers and inform appropriate personnel. -Check visitors/guests/vendors/contractor google sheet & physical logbook record of clients signing in and out of the office regularly. -Manage, monitor, and ensure reception, rear entrances of the building area & whole office are clean, tidy and projects a business-like image always. -Handle incoming calls, determine purpose of calls and forward calls to appropriate personnel. -Act as a point of contact internally, externally & emergency situations -Assist in booking system. -Assist other clerical duties such as filing, data entry, copying, faxing, and scanning. -Ensure washroom have sufficient toilet paper & hand soap. -Provide other clerical and administrative support as required by manager & supervisor. -Assist visitors (suppliers, vendors, contractors) /guess on registration. -Other clerical work required by manager. -Actively follow up with prospective customers and persuade client to signed up to be gym member. -Ensure that individual monthly sales target is achieved. -Reply to customer messages through online platforms. -Provide customers with a good level of service to achieve maximum customer satisfaction. -Process customer orders, returns, and exchanges with attention to detail and accuracy. -Handle and address customer complaints to ensure customer satisfaction. -Answer customers\' inquiries about company\'s product details and resolve customers\' concerns promptly. -Update required data in database system. -Support general operational tasks. Job Types: Permanent, Full-time Pay: RM1,650.00 - RM3,000.00 per month Benefits:

  • Free parking
  • Gym membership
  • Health insurance
Schedule:
  • Early shift
  • Evening shift
  • Monday to Friday
  • Weekend jobs
Supplemental pay types:
  • Commission pay
  • Yearly bonus
Expected Start Date: 11/06/2023

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Job Detail

  • Job Id
    JD994904
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Shah Alam, Malaysia
  • Education
    Not mentioned