Customer Service

Subang Jaya, Selangor, Malaysia

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Requirements:

Fresh graduates are encouraged to apply
Working experience in sales/call center/retail are encouraged to apply.
Customer-oriented with good interpersonal and communication skills (Oral and Written)
Highly adaptable to a fast-paced and dynamic environment
Fluent communication in English & Mandarin (verbal & written).

Scopes:

Ensure communication with customers and clients with clear and relevant information
Manage customers or client\xe2\x80\x99s feedback and complaints in a professional manner
Answering client correspondences through email, social media, and by phone.
Resolves product or service problems by clarifying the customer\xe2\x80\x99s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

Experience Required: Min 0 Year/s

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