Job Description

Customer Service: \xe2\x80\xa2 Providing bag dropping service, taking care of the customers\xe2\x80\x99 belongings, distributing PR media/daily promotion brochures and counting the numbers of in and out customers in each day and report the information to the supervisor \xe2\x80\xa2 Issuing Tax Invoice properly pursuant to the format stipulated by the Revenue Department \xe2\x80\xa2 Proceeding to change and return goods pursuant to the stipulated conditions by recording the data into Goods Return/Exchange Log Book \xe2\x80\xa2 Acknowledging the goods reparation request made from the customers as well as tracking the customers to receive the repaired goods back \xe2\x80\xa2 Proceeding the application for HomePro Credit Card for the customers by collecting the relevant documents and verifying the data filled by the customers as well as settling the HomePro Credit Card Balance for the customers \xe2\x80\xa2 Preparing any promotion banners by installing them to the proper places and coordinating with the relevant parties upon the installation of the promotion banners and Display Premium as per the determined promotion list as well as taking care of the cleanliness and the tidiness of the promotion banners \xe2\x80\xa2 Supervising the Operator jobs (receiving/transferring phone calls and playing PR spots through wire broadcasting system set for each promotion campaign) \xe2\x80\xa2 Arranging goods recommendation or promotion campaign by coordinating with Marketing Division in procuring the tools, inviting the customers to join the activities, recommending and demonstrating the usage of the goods in order to stimulate the sales volume \xe2\x80\xa2 Preparing the documents and submitting them to the relevant parties, namely Accounting Division, Financial Division, Marketing Division and etc.
HomePro is a retail business of home center for all home needs striving towards our goal of \xe2\x80\x9cOne Shop For All Home\xe2\x80\x9d. We have wide range of home products which you can shop most of the products for your house including bathroom, hoe accessories, furniture, electrical appliances and renovation items. We also offer product installation services as well as access and advice from our interior design team. Our Vision: To be the leader of Home Center Business in Malaysia and ASEAN. Our Mission: Keep customer in mind by offering the value in terms of products, services and prices to our customers. Priorities customers\xe2\x80\x99 requirement and need by working efficiently with full responsibility. Collaborate closely with our business alliance to improve efficiency which creates mutual benefits. Manage professionally according to the good governance and build good relationship with society & community. Always seek for new business opportunity for the future and to create reasonable incremental value for associated parties. Our Culture Customer First - Customers are Our First Priority. Teamwork - Together We Unite. Think & Act as HomePro - Think & Act Good like HomePro. Passion - Strive for Success. Integrity - Be Honest & Stay True to Waht is Right.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent