Customer Service July Intake

Petaling Jaya, Selangor, Malaysia

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Mempunyai minat dalam menjual dan berkomunikasi sahaja (hanya untuk mereka yang serius).
Kreatif, sikap yang boleh melakukan & bertenaga.
Ada attitude yang baik , dan hati yang nak belajarBersedia untuk belajar selalu dan mempunyai semangat kerja berpasukan yang baik, itu sangat penting bagi syarikat kami.

Responsibilities

To efficiently handle inbound and outbound customer call inquiries.
To provide fast and timely solutions to all customer related problems.
To ensure customer satisfaction by providing excellent Customer Services.
To be constantly guided by company\'s service standards.
Effectively manage large numbers of incoming calls.
Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.

Benefits

Ricebowl

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