Customer Service(mandarin Speaker)

Petaling Jaya, Selangor, Malaysia

Job Description


  • This role would require Cantonese, Mandarin and English skills, both reading and writing.
  • Candidate must possess at least a SPM / Diploma or relevant certificate in any field
  • Required language(s): Cantonese, Mandarin & English (Read and write).
  • Minimum 1 year experience in Customer Services field (Call Center is advantageous)
  • Basic Salary based on experience
  • Good presentation & negotiation skills with the ability to customize the product to customer needs.
  • Computer literate
  • Positive working attitude and able to work in a fast paced and dynamic environment.
  • Independent, proactive and self-driven
Responsibilities
  • To respond to queries from customers regarding to the services required by them.
  • To provide customers with product and service information.
  • To support via voice (calls), emails and livechat.
Benefits
  • Near LRT
  • Attendance Allowance
  • Language Allowance
  • EPF
  • SOCSO
  • Medical benefits
  • Annual leave
  • Team Building
  • Training Provided
Working hours:
  • 9:00AM - 6:00PM shift & 11:00AM - 8:00PM shift
  • Monday to Friday
  • Willing to work at PJ (nearby LRT Asia Jaya)
Additional Benefits
  • Allowance Provided
  • Medical and Hospitalisation Leave
  • Annual Bonus
  • Annual Leave
  • EPF / SOCSO / PCB
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Job Detail

  • Job Id
    JD1030263
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned