Customer Support Coordinator
Job Description
Handle customer inquiries & co-ordinate with other departments to resolve customer related issues.Answering client questions regarding their account or sales productsVerifying orders,including customers' personal information and payment details.Contacting customers by phone or email to answer queries and obtain missing information.Maintaining and updating sales and customer records.Expending orders through internal liaison.Directing feedback from customers to relevant departments.To provide administrative support to sales team.To perform any others Ad-Hoc tasks that assigned by Superior.
Requirements:
Education Background : At least Diploma or Bachelor Degree in any fieldPrevious experience in indoor sales or a similar role will be advantage.Exceptional interpersonal and customer service skill.Advanced knowledge of administrative recordkeeping.Familiarity with sales reports and sales records.Proficiency with Microsoft Office (Word,Excel).Excellent written and verbal communication skills.Job Type: Full-time
Salary: RM1,500.00 - RM2,000 per month
Schedule:
Monday to Friday
Saturday Alternate
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Job Detail
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Job IdJD851069
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:1500 per month
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Employment StatusPermanent
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Job LocationBatu Kawan, Pulau Pinang, Malaysia
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EducationNot mentioned