Executive Officer, Go Pb & Wmo (wm Operations Settlement & Recon) My

Malaysia, Malaysia

Job Description


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Key Responsibilities

Operational Excellence & Improvements

  • No operational lapses / errors resulting in monetary & reputable loss.
  • No nearly missed incidents during the year.
  • Provide support during implementation of project, system enhancement, and re-engineering initiatives to improve efficiencies.
  • Adhere to the Bank\'s Policies & Procedures, and regulators\' guidelines when conducting operations process.
  • Achieve zero regulatory breaches/ non-compliance.
  • Adhere to bank\'s archival policy with proper safekeeping and record of documents.
Improve Internal Client Satisfaction
  • Achieve improvement in department rating at Internal Customer Satisfaction Survey Result and stakeholder\'s feedback.
  • Able to meet all of the agreed SLAs throughout the year by delivering quality services.
  • Achieve zero incident of complaints.
  • Able to provide excellent services by demonstrating high standard of job professionally.
People Development
  • Identify and learn new areas/ products and to take on the new roles and responsible.
  • Attend and complete all mandatory training.

CIMB

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Job Detail

  • Job Id
    JD968822
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Malaysia, Malaysia
  • Education
    Not mentioned