Job Description

:Job PurposeResponsible to implement retail scorecards,business rules and risk strategies in Centralised Retail Decision Engine (CRDE) for Malaysia & Singapore (SG), and supporting new initiatives and projects from Business Users.Job ResponsibilitiesBAU

• Work with Business Users to implement the scorecards ,business rules and risk strategies in CRDE system
• Ensure Change Requests to be deployed to Production within stipulated timeline as per agreed by business users.
• Engage GT on the implementation of scorecard, business rules and risk strategies in CRDE.
• Provide deployment verifications, production/cutover support to Business Users and handle system enhancements.
• Manage stakeholders on deployment timeline and meet project delivarable according to milestones

Business Analysis

• Thorough understanding of the retail products, conventional & machine learning scorecards business rules and Risk Strategies
• Perform business analysis and produce Business Requirement Document and Specifications (e.g. BRD, Functional Spec, LBRM, etc)
• Define functional and configuration specifications
• Design, document and maintain system and organisation processes & workflows
• Prepare and provide documentation to internal teams and key stakeholders
• Engage vendor for configuration of business rules, scorecards, risk strategies and system enhancements.

Quaity Assurance

• Review and analyse Business Requirement Document and Specifications. Communicate key insights and findings
• Evaluate configuration specification/ code according to Requirement Document and Specifications
• Collaborate with Test Manager to develop effective strategies and test plans
• Prepare suitable test strategy, test plan, test scope and test script
• Perform quality assurance - Execute test cases (manual or automated) and analyse results
• Report bugs and errors. Document test issues and test result
• Create logs to document testing phases and defects
• Help troubleshoot issues and drive resolution of issues
• Work with cross-functional teams to ensure quality throughout test lifecycle
• Conduct post-release/ post implementation activities including problem solving. In the case of result not as per expectation, suport analysis of root course determination
• Conduct post-release/ post-implementation testing/ verification

Project

• Support new initiatives such as new products , Straight Thru Processing / Instant Approval and etc.
• Interpret necessary information (e.g. user/client requirements, relevant case studies, SOW, user manual, etc)
• Ensure that all projects are delivered on-time, within scope and within budget
• Perform risk management to minimise project risks
• Develop detailed project plan to track progress
• Define reporting and alerting requirements
• Report and escalate to management as needed
• Create and maintain comprehensive project documentation
• Coordinate internal resources and third parties/vendors for execution of projects
• Schedule regular meetings and record decisions (e.g. assigned tasks and next steps)
• Establish and maintain relationships with third parties/vendors and stakeholders
• Participate in project and perform activities - budget approval, attending project working group meeting, budget tracking , and etc.
• Define and execute project delivery in accordance to the Bank\'s policy so that every executions is within the Bank\'s compliance (e.g. GPLC, PPM, etc)
• Track and rationalise expenses and future costs

Job RequirementsBachelor Degree holder or equivalentBusiness Analysis

• Inquisitive approach in learning various business, risk management and product knowledge
• Business analysis, systems analysis and Quality Assurance skills
• Ability to elicit business requirements
• Ability in eliciting requirements and testing
• Ability in analysing data to draw business-relevant conclusions
• Ability in data visualisation techniques and tools
• Knowledge in generating process documentation
• Strong technical writing skills
• Strong working knowledge of Microsoft Office

Quality Assurance

• Experience as a Quality Assurance Tester
• Experience in project management and QA methodology
• Familiarity with Agile frameworks and regression testing
• Ability to document and troubleshoot errors
• Working knowledge of test management software
• Attention to detail and comprehensive approach in defining test plan, test scope, test coverage and test execution
• Analytical mind and problem-solving aptitude

Project

• Hands-on approach in project activities
• Stakeholder and internal communication skills
• Written and verbal communication skills
• Organisation skills including attention to detail and multi-tasking skills
• Familiarity with field study concepts, practices, and procedures
• Ability to rely on limited experience and use judgment to plan and accomplish goals
• Accept ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Hands-on experience with flowcharts, technical documentation and schedules
• Organisation and time-management skills
• Team spirit

In depth knowledge of retail products including product specifications , rules and regulations.Presentation Skills, Project management skills , good interpersonal and communication skills.**Only shortlisted candidates will be notified

CIMB