Job Description

\xe2\x80\x8b 27224 | Operations | Entry Level | Non-Executive | Allianz Malaysia | Full-Time | Permanent

Summary

To deliver quality service standard for Employee Benefits policyholders through various distribution channels(broking, agents and direct clients) in order to achieve department production target as well as retention of corporate clients.

Key Responsibilities

• To ensure the issuance of policy, member schedule, bordereaux, invoices, underwriting requirements letter and any correspondences for new business, renewal, endorsement are issued and delivered within the agreed Turnaround Time (TAT).
• Review EB Operation processes. Recommend and coordinate required changes based on process analysis. Assist superior in the implementation of system enhancement on work related processes.
• Ensure the agreed policy and endorsement issuance productivity and production targets are met.
• Assist in enquiries (inclusive of member verification for TPA) and correspondence on operations related issue.
• Ensure bordereaux to third party administrator (TPA) are delivered within the agreed TAT for medical card/24hr LG facility policies.
• To comply with EB Operation Standard Operating Procedure (SOP) processes and ensure compliance among all sub-ordinates.
• To review and maintain EB Operation Standard Operating Procedures (SOP) processes on a periodic manner.
• Liaise with the marketers and sales support unit in managing customer\'s expectation(s).
• To undertake any other duties and responsibilities requested by the Management as and when required.

Key Requirements

• Degree holder in Business Admin or minimum 3 years of experience in Insurance industry preferably with Employee Benefits knowledge.
• Well verse in both verbal and written English language.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Note: Diversity of minds is an integral part of Allianz\' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.

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Allianz