F&b Chain Operations Manager

Petaling Jaya, Selangor, Malaysia

Job Description


  • Minimum 3+ years of hands-on work experience as a Bar/Restaurant Chain Manager, Hospitality Manager, or similar role, with handling 5-10 outlets together at the same time.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Diploma or degree in Business Administration or hospitality management.
  • Proficiency in Microsoft Office and POS systems.
Responsibilities
  • Coordinate daily Front of the House and Back of the House restaurant operations.
  • Deliver superior service and maximize customer satisfaction.
  • Ability to attend to customer inquiries, and complaints and answer all questions regarding the Restaurant\'s food, beverage, facilities, and services.
  • Organize and supervise shifts.
  • Estimate future needs for goods, kitchen utensils, and cleaning products.
  • Control operational costs and create measures to cut waste.
  • Always ensure food quality is as per restaurant\'s standard.
  • Accountable for the sales performance of the restaurant(s).
  • Train new and current F&B staff on proper customer service practices.
  • Ensures compliance with food safety, hygiene, and sanitation standards according to statutory guidelines.
  • Ensure compliance with all licensing requirements.
  • Work closely and constantly communicate effectively with all relevant departments to ensure the smooth running of the outlet operations.
  • Perform other duties as assigned by the superior and Group Managing Director.
Benefits
  • 6 days work.
  • EPF/SOCSO/PCB
  • Annual Leave
  • Allowance Provided
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Job Detail

  • Job Id
    JD1042083
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned