Job Description

: About DXC Technology: We are a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC. Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment. Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance. Instructs customers in the operation and maintenance of systems/equipment. Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting. Acts as a liaison with customers on administrative and technical matters for assigned projects. Performs analysis and prepares reports on system problem trends and issues. Basic Qualifications Diploma or Degree One year or more years of field support experience Experience working with the company\'s hardware, software and equipment products Experience working with customer technology and support requirements Other Qualifications Good interpersonal skills to work with customers and other unit personnel Good analytical and problem solving skills Good communication skills Good time management and organizational skills Ability to resolve hardware and equipment problems Willingness to travel Work Environment Office environment May require weekend work May require shift work Our Culture and Benefits DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC Our u201Cpeople firstu201D philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. We are an Equal Opportunity Employer DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognize it is the unique contributions of our people that give us our edge. We stand by the u2018bring your whole-self to worku2019 philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

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