Front Desk Assistant

Kuala Lumpur, Malaysia

Job Description


What this job involves: Keeping the front desk under control The concierge counter is your realm. To be successful in this role, you should provide top-notch concierge services to residents, tenants and guests. You will sit on top of their needs, as What this job involves: Keeping the front desk under control The concierge counter is your realm. To be successful in this role, you should provide top-notch concierge services to residents, tenants and guests. You will sit on top of their needs, as well as all incoming and outgoing calls. You\'ll also be expected to come to grips with problems in a professional manner and hand over the faults or issues to the right personnel. You will also pay visits to residents or tenants and attend to their concerns regularly. Yielding can-do results You will be the go-to person for all facilities bookings, so you\'ll need to be a pro in using the visitor management system to register all tenants and guests. You will be required to keep track of all updates and feedback into theOMSuntil a particular case is closed. You will also assist the management team on the day-to-day operations. Sound like you To apply you need to be: Experienced You should have a minimum \'O\' level certificate with experience in a related field. If you have previously worked in global airline companies or leading hotels, that\'ll definitely work to your advantage. Even more so, it will be great if you have experience in hotel concierge services. Passionate about customers Is customer service second nature to you Are you a team player who\'s eager keen to learn and flexible with shifting hours To be outstanding in this role, you should also be positive-thinking, full of pep, and always on the go. You should also have superb communication skills so you can hit it off with the people you\'ll be in contact with on a daily basis. In the know about technology If you are IT-savvy and have basic knowledge of Microsoft Office and the Internet, then you\'re definitely a match to this role! What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! JLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\'s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our . For additional details please see our career site pages for each country.

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Job Detail

  • Job Id
    JD888205
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned