Proficiency in English and Mandarin is an added advantage
SPM with minimum 1-2 years relevant working experience in Contact/Call Centre or Customer Service environment / Administrator
Got plant experience / knowledge will be an advantage
Able to work independently and handle multiple tasks simultaneously
Willingness to work outdoors in various weather conditions
Excellent communication and interpersonal skills, with the ability to handle challenging situations
Able to work on Public Holiday
6 days work
Tanggungjawab
Provide accurate information about our products, services, and policies
Handle inbound calls and emails, providing prompt and courteous responses to customer inquiries.
Provide accurate information about products and services. Resolve customer issues and complaints with patience and professionalism.
Document all customer interactions and maintain accurate records.
Analyze products, competitors, market trends, and customer needs to stay competitive
Follow up with customers to ensure their concerns are resolved satisfactorily
Manfaat
EPF/SOCSO provided
Overtime pay
Yearly bonus
Insurance
Lunch Meal
Free Parking
Location: 21, Jalan Empat, Chan Sow Lin, Kuala Lumpur, Kuala Lumpur, Malaysia 55200
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