Job Description

Description

Primary Objective:

Provide support to the Head, Group Integrity & Governance, Head, Complaints Management, Head, Detection & Verification and the Division/FG as a whole in overseeing and executing operational and technical functions.

Provide alternate support to the other Departments/FAs (Integrity Strengthening & Governance) within the Division/FG.

Key Responsibilities:

• Handle whistleblower protection and ensure confidentiality matters on whistleblowing.

• Administer whistleblowing channels and staff declarations on gifts & hospitality.

• Maintain and upkeep master register for whistleblowing cases, sponsorship & donation, gifts & hospitality and similar.

• Prepare ad-hoc/periodic reports and statistics, including periodic reporting to MACC.

• Conduct intelligence for reported whistleblowing cases, including referral of bona fide criminal cases to relevant enforcement agencies.

• Co-ordinate arrangements with Industrial Relations and Investigation Audit for all relevant Board/Committee/Management meetings\xe2\x80\x99 presentations.

• Examine and scrutinize regulators\xe2\x80\x99, compliance, risk, audit and other gatekeepers\xe2\x80\x99 reports on issues and lapses with regards to integrity, dishonesty, breach of trust, misuse of position, abuse of power, corrupt acts and others, similar in nature.

• Liaise with Industrial Relations (GHR) on whistleblowing cases investigated and related disciplinary cases.

• Liaise with Investigation Audit (GIA) on whistleblowing cases investigated.

• Scrutinize Investigation Reports on whistleblowing cases which are not prepared by the division and provide feedback for quality assurance and continuous improvement.

• Assist in assessing and managing corruption risk.

• Prepare ad-hoc/periodic reports and statistics, including annual report, corporate governance report and periodic reporting to Board Audit Committee/Board.

• Prepare statistical/ad-hock reporting for relevant enforcement bodies and regulatory authorities.

• Support Business Risk & Compliance Officer\xe2\x80\x99s functions.

• Organise and maintain files of correspondence, records, etc and follow-up on relevant matters.

• Assist Group Integrity & Governance on any supporting works and administrative matters.

Requirements

Requirements:
Diploma - Minimum SPM or related Certificate/Diploma.

- Certified Integrity Officer (CeIO) by MACA is an advantage.

Minimum 3 years related working experience

• Good command of English and Bahasa Melayu (verbal and written)
• Computer literacy
• Good typing skills
• Intermediate level of knowledge on managing, probing and handling complaints
• Intermediate level of knowledge on risk management
• Intermediate level of knowledge on audit and/or investigation techniques
• Good organising, communication and interpersonal skills
• Able to work independently with minimum supervision
• Ability to work under pressure in meeting tight deadlines
• Good Team Player
• Systematic approach to orgainising administrative functions
• Able to maintain confidentiality.

Benefits

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RHB Bank