Job Description

GX Bank Berhad - the Grab-led Digital Bank - is the the FIRST digital bank in Malaysia, approved by BNM to commence operations. We aim to leverage technology and innovation to serve the financial needs of the unserved and underserved individuals, and micro and small medium enterprises. We are driven by our shared purpose and passion to bring positive transformation to the banking industry, starting with solutions that addresses the financial struggles of Malaysians and businesses. The day-to-day activities: Responsible for developing and/or updating GXBank strategies on a periodic cadence, including identifying and prioritising major cross-functional initiatives by synthesizing: Internal business performance and competencies. External trends (market, customer, competitor, regulatory, technological etc.). Provide inputs and advise the management team on key issues (e.g. strategic initiatives, business unit level plans, and major investments) based on clear issue framing, systems-level thinking and rigorous analyses. Responsible for the business P&L. Identify talent and build the best team. Bridge business opportunities with product development via a keen grasp of the business imperatives and clear understanding of the possibilities and / or limitations of technology and regulatory framework. Align company organisational structure to achieve strategic objectives including identification of internal capabilities to be developed or strengthened. Execute the strategic planning rhythm to ensure follow-through of the functional deliverables via discussions, updates and action-tracking. Communicate the Digital Bank\'s vision to stakeholders and support translation into operational reality via various channels. Influence a high-performance company culture by challenging critical business assumptions and encouraging cross-functional collaboration. Build strategy to loans book growth. Drive acquisition, activation and usage, retention, cross sell and up-sell. Work with risk in defining risk parameters and NCL targets. Work with operations/tech on end to end delivery of service. Work with service to ensure best in class service delivery. Responsible for driving NPS/customer satisfaction. Ensure all products fulfil all regulatory requirements. Talent - ability to hire and retain best talent available in the market. Define system specifications and participate in UAT testing for new and enhanced products. Drive digitalization initiatives to automate processes as part of the overall wealth capability roadmap. Work closely with the various Products team, Sales & Distribution to explore new financing initiatives on product launches. Perform periodic review, update and implementation of compliance control in accordance to Bank\'s standards. Keep abreast with market updates to ensure product relevancy. The must haves: At least 12 years of banking experience in the areas of credit, frontline with good knowledge of SME credit products A degree with good honours from a top tier university in any discipline. Sound knowledge on Bank\'s lending requirements, credit documentation & processes, credit monitoring rigor and system-related requirements regarding loans, collateral management and custodian. Ability to construct and deliver clear presentations to senior company executives. Ability to empathise and collaborate with stakeholders across functions and at all levels of experience. Ability to look beyond individual issues to identify broader themes with wider-reaching impact. Experience in analysing and quantifying complex strategic issues tied to long term business growth. Experience in project managing complex, cross-functional projects. Creativity and comfortable with \'blank sheet of paper\' assignments. A natural leader who displays integrity, humility and responsibility, with excellent interpersonal skills.A self-starter and independent learner who takes the initiative to challenge the status quo.

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