This is a strategic underwriting role responsible for leading and managing the Engineering and Surety lines of business within Malaysia.
This role is responsible for providing market facing underwriting leadership across all Engineering and Surety portfolios and to deliver on our customer value proposition.
Accountable for driving profitable growth through formulating and executing underwriting plans, Portfolio strategies, Customer strategies and Go-To-Market strategies.
Job Accountabilities
Manage the Engineering and Surety Portfolios
Manage the selection/denial of new and/or renewal business
Underwrite and analyze new and renewal business within delegated authority levels
Develop and maintain relationships with distributors (Agents, Brokers and Partners) in support of business retention and acquisition and work with customers and distributors (Agents & Brokers) to determine their insurance-related needs and provides solutions
Develop, promote and maintain leadership in the external insurance market to maintain the organisation\'s position and influence
Support the organization\'s sales culture by being a Help Point for Market Management Team, Agents, Brokers, Paterners, and Customers
Assure development and implementation of policy, procedures and standards to produce profitable results
Responsible for all portfolio\'s Data Quality
Accountable for all facultative reinsurance purchases & strategy
Key Tasks
Pipeline Management
Manage referrals and technical questions from direct report and Branches.
Actively participate within the Zurich network leveraging Zurich\'s global suite of capabilities and knowledge
Establish and agree key performance targets and financial budgets for underwriting unit in order to optimize business performance in line with set objectives
Educate and influence senior colleagues by demonstrating the impact of all relevant policies and governance processes to own area to ensure that the business is not exposed to undue risk
Review themes from complex analysis conducted by others to make informed, authoritative technical/professional recommendations to determine approaches to underwriting in own area in order to improve business performance in the medium and longer term
Develop processes and review policies relevant to underwriting in own area to ensure they are in line with strategic business objectives
Manage relationships with key internal stakeholders in order to identify opportunities for service improvement to ensure commercial viability and customer satisfaction
Participate in leadership team meetings of assigned area to provide specialist guidance and enable the implementation of policy, projects and change initiatives
Contribute to the business strategy within own area to align underwriting strategy with wider business goals within a particular market
Participate in the community of global/regional proposition development practitioners in underwriting to share best practice and continue to meet customer\xc2\xb4s needs
Oversee the development plans for underwriters across own area of business to ensure the capability exists to drive business results
Oversee the design and implementation of rating tools and methodologies to deliver value to customers whilst being commercially viable for the organization
Constantly review portfolio performances to ensure financial metrics are met
Manage relationships with Country and Regional Underwriting teams
Qualifications/ Experience
Holds a Bachelor\'s degree or Post-graduate qualifications.
Typically has at least 10 years Engineering underwriting experience
Proven ability to develop and execute on strategic plans and company initiatives
Experience in leading underwriting teams
Proven strong market facing presence in local market and industry network
Proven track record of growing a business and change management in a complex environment
Knowledge
Demonstrate specialized knowledge and expertise in products and industry
Proven track record of driving result
Strong Engineering underwriting proficiency
Commercially astute with a comprehensive understanding of the General Insurance industry and the products available
Good market insights, trends and market intel, and exposure and insights of international markets
A high level understanding of underwriting, claims and risk engineering dynamics
Understanding of Corporate customers demands and challenges, in particular in multi-national insurance programs
Proven knowledge of operational management and in comprehending financials of insurance portfolios
Good knowledge in portfolio management, KPIs and dynamics
An excellent understanding of the internal and external regulatory environment and requirements
An extensive knowledge of Zurich\'s Global capabilities and appetite
Advanced and in-depth knowledge of products and line/s of business
Good understanding of the external reinsurance market