Job Description

!!!WE WANT YOU!!!Homestay Customer ServiceWorking hours: Full time 6 days a weekChill and fun environments:

• Handle all the booking and inquiry from non booking and in house guest
• Assist guests with check-in and check-out and aspects of guest services.
• Respond to in-house guests enquiries during their stay.
• Understand basic household maintenance knowledge, such as changing light bulb.
• Handle and resolve guest requests/issues (within reasonable limits) by ensuring prompt action at all times.
• Strive to serve guests with professionalism and absolute courtesy at all times
• Coordinating office activities and operations to secure efficiency and compliance to company policies
• Keep stock of office supplies and place orders when necessary
• Coordinate office activities and operations to secure efficiency and compliance to company policies
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Support budgeting and bookkeeping procedures
• Create and update records and databases with personnel, financial and other data

Job Requirements:

• Fresh graduate are welcomed, no experience needed as training will be provided
• Both gender are welcomed to apply
• Fluent in Main language
• Require basic of Microsoft Excel and others
• Able to complete task independently
• Willing to learn and have patient towards work
• Provide with commission and incentive
• Must have own transportation
• Prioritization and time management skills
• Good interpersonal skills and self-discipline
• Customer-orientated, proactive
• Able to work with little supervision and maintain a high level of performance
• Able to work on shift, weekend and public holiday.
• Handle simple accounting jobs

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