Job Description

To provide guests and staff a clean, hygienic and comfortable environment. This will cover the following areas, guest rooms, public areas, wash rooms, back of the house and laundry. To make up areas always following the established procedures and standards. To complete reports and forms as procedures and regulations require for the efficient operation of Housekeeping Department. Participate in periodic cleaning schedules as requested by Housekeeping Manager and/or Supervisor. Informs Supervisor when linen, operation supplies and guest supplies are missing from guest or store rooms. Reports to the Supervisor regarding dirty or damaged furniture or furnishings. Prepare hamper and/or trolley daily before finishing shift with linens, guest supplies and operation equipment. Reports and submits any lost and found items to Housekeeping Office for registration. Cleans and tidies Housekeeping pantries and storerooms as directed by Supervisor. Prepares list of weekly usage of all operating and guest Supplies and collects issue from Housekeeping stores if and when requested. Returns soiled linens to Laundry collection areas. Maintains a tidy and safe environment for guests and staff by keeping corridors, pathways, working areas in general free of soiled linen, rubbish and Housekeeping equipment and supplies. Rotational duties may be assigned to you to include laundry duties. To also perform other tasks as directed from time to time. To exercise due care on all equipment used and ensure proper maintenance. Maintains an effective communication within the Housekeeping Department and also with all other operating departments in the interest of improving the standards of service, the profitability of the hotel and the general working environment for all members of the staff. To ensure that we carry ourselves in the expected standards of hotelier managed by Petronas Leadership Centre towards guest, outside visitors, our well-respected staff, and the local community and to many facets of people patronizing the Leadership Centre. To attend training conducted by the hotel/department. To be familiar with the Fire Procedure, all emergency exits and Safety procedures. Recommend improvement in the hotel's operation where he/she sees opportunities for improving services, increasing revenue, increasing the betterment in staff welfare and guest satisfaction. Performs other duties as assigned by Superior/Management to meet business needs.

Qualification

High school diploma or equivalent; a certificate or diploma in Hospitality Management is an advantage. 1-3 years of housekeeping experience, preferably in a hotel or similar environment. Flexibility to work various shifts, including weekends and holidays. Good communication skills (verbal and written). Excellent leadership and team-management skills. Strong organizational and time-management abilities. Good communication skills (verbal and written). Ability to train, guide, and motivate staff to achieve high standards. Keen attention to detail and commitment to cleanliness and hygiene. Professional demeanor with a high level of integrity and responsibility. Ability to multitask, work under pressure, and handle guest concerns effectively. Customer-service oriented with a positive attitude.
Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM2,200.00 per month

Benefits:

Meal provided Professional development
Work Location: In person