Job Description

Directs the work assignment of supervisory and non-supervisory personnel. Monitor Housekeeping personnel to ensure guest receive prompt and courteous service. Liaise with other operating department on housekeeping matters, especially the Front Office to ensure accurate room status, in addition to communicate with laundry vendor and work along well with the maintenance team. Schedules routine inspections by supervisors of all housekeeping areas including occupied and non-occupied rooms. Inspects guest rooms and all housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean, in good condition and well maintained. Assists in monitoring and controlling housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests. Works with the Executive Housekeeper on routine cleaning programs including spring cleaning. Follows up on progress of agenda items covered in regular meeting. Supervises outside contractors to ensure contractual compliance. Acts on behalf of the Executive Housekeeper on his/her absence as assigned. Perform any other duties as and may assign from time to time by management.

Qualifications :

Diploma or degree in Hospitality Management or a related field (preferred but not required). 2-4 years of housekeeping experience, including at least 1 year in a supervisory or team leader role. Strong knowledge of housekeeping operations, equipment, chemicals, and safety procedures. Strong leadership and team-management skills. Excellent organizational and time-management abilities. Good verbal and written communication skills. Ability to train, coach, and motivate staff. Strong attention to detail and commitment to cleanliness and hygiene standards. High level of professionalism and integrity. Strong work ethic and sense of responsibility. Ability to work under pressure and multitask. Positive attitude and strong customer service orientation. Flexibility to work shifts, weekends, and holidays.
Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM4,500.00 per month

Benefits:

Health insurance Meal provided Professional development
Work Location: In person