MAGMA HOSPITALITY MANAGEMENT SDN BHD
Responsible for the proper, efficient and profitable functioning of the Front Office Department. Must be familiar with the hotels policies and procedures and to ensure all associates under his/her supervision understands and comply with the policies and procedures set. Establish…
Ensure adherence to daily outlet operation hours. Conduct ongoing training and staff development to maintain high service standards; monitor potential staff for future growth. Ensure regular banquet guests and VIPs are recognized by name to encourage repeat visits. Monitor and…
Reports directly to the Front Office Manager (FOM) and is concurrently responsible to the General Manager (GM) on all matters affecting guest services and overall hotel operations. Coordinates, cooperates, and communicates closely with all departments as required; maintains strong working…
Handle a set of accounts outlined by the Director of Sales and Marketing Assist in the development of new business from direct sales, i.e., telephone enquiries. Perform at least 5 sales calls or more daily. It excludes telemarketing list. Assist…
Generate and maintain major accounts and assigned segments through various sales Meet or exceed assigned monthly booking quota in the assigned market. Assist in achieving or exceeding budgeted goals in sales, profit, and occupancy for the total hotel operation. Develop…
Job Description: Conducting every shift briefing 15 minutes before shift started. He must be fully familiar with the operation of the restaurant, correct procedures and duties of subordinates. Lead by example, setting high personal and professional standards and motivating staff.…
Job Description: Attend to all administrative matters of the General Manager. Provide secretaries duties to General Manager in meeting her day to day responsibilities. Manages and maintains the Executive Office with sufficient supplies, and cleanliness etc. To attend to all…
Job Description: Plans, according to guidelines, sets up, removes and cleans all Hotel buffets including basic equipment, props, crockery, and service equipment. Maintain excellent teamwork and team spirit among all staff. Ensure that all staff is aware of all employee…
Job Description: Plans, according to guidelines, sets up, removes and cleans all Hotel buffets including basic equipment, props, crockery, and service equipment. Maintain excellent teamwork and team spirit among all staff. Ensure that all staff is aware of all employee…
Key Responsibilities: Ensure punctuality for shift briefings, recording all sales in the POS system, and maintaining sequential check usage. Perform various tasks such as opening/closing checks, settling payments, preparing cashier summaries. Maintain a professional demeanor, adhere to company rules, and…
Job Description: Conducting every shift briefing 15 minutes before shift started. He must be fully familiar with the operation of the restaurant, correct procedures and duties of subordinates. Conducting regular inspections of the restaurant dining area, buffet area, beverage counter…
Job Description: To report punctually (15mins before shift start) wearing the correct hotel uniform and name tag at all times. To provide a courteous and professional service at all service. To maintain an atmosphere of tranquility at the gym. To…
Key Responsibilities: To report punctually (15mins before actual shift) wearing the correct hotel uniform and name tag at all times. To provide a courteous and professional service at all service. To be constantly aware of the room situation and to…
Job Description Read all log books on daily basis. Informs floor supervisors of late check out, urgently needed rooms and message which may arise. Sees that all maintenance order forms are promptly made out. Follows up unfinished orders frequently. Answers…
Job Description To provide guests and staff a clean, hygienic and comfortable environment. This will cover the following areas, guest rooms, public areas, wash rooms, back of the house and laundry. To make up areas always following the established procedures…
Job Description Reports rooms ready for letting to Housekeeping Office as frequently as possible disregard of occupancy. Organizes work assigned to him or her. Issues verbal and written orders to staff, ensuring that the staffs understand, perform their duties quickly…
Job Description Directs the work assignment of supervisory and non supervisory personnel. Monitor Housekeeping personnel to ensure guest receive prompt and courteous service. Liaise with other operating department on housekeeping matters, especially the Front Office to ensure accurate room status,…
Job Description : Provide administrative support to the Executive Chef while maintaining professional, friendly, and tactful communication with guests, suppliers, and team members. Keep supervisors informed of any matters affecting work, service quality, or hotel reputation, and consistently maintain a…
Job Description : Lead by example, setting high personal and professional standards, motivating your team, and ensuring policies, procedures, and the hotel’s vision are implemented effectively. Recognize outstanding performance, address substandard work constructively, provide clear directions, and take responsibility for…
Job Description : Plan and oversee all front of house and guest service processes from arrival to departure, ensuring guests’ needs are consistently met. Manage VIP guest requirements and inform team members to provide an exceptional experience. Develop and implement…
Key Responsibilities: Ensure that all guests receive a fast, efficient and friendly check in and check out. Ensure that all guests’ requests and queries are handled in a polite, efficient manner and a high level of customer service in consistently…
Job Description: Conducting every shift briefing 15 minutes before shift started. He must be fully familiar with the operation of the restaurant, correct procedures and duties of subordinates. Lead by example, setting high personal and professional standards and motivating staff.…
Key Responsibilities: Communicate professionally and tactfully with guests, suppliers, and colleagues, keeping supervisors informed of issues affecting service or reputation, and maintain a clean, professional appearance. Be flexible, adaptable to changes in responsibilities or schedules, and actively participate in revenue…
JOB DESCRIPTION: Supervise and coordinate employees to set up and clean guest rooms and public areas according to established standards, ensuring linen, F&B linen, and uniforms are in good condition and adequately stocked. Prepare staff schedules/rosters, conduct briefings, monitor staff…
JOB DESCRIPTION: Ensure overall effective office administration, maintain cleanliness at all times, to upkeep the display areas and display items. Ensure all correspondences are replied within the stipulated time. Ensure sufficient stock level of stationeries; give away items, collateral and…
Key Responsibilities: Present a clean and tidy appearance at all times in line with hotel grooming standards. Stay informed and keep your supervisor updated on matters that may affect your work, service quality, or the hotel’s reputation. Maintain strong teamwork…
Key Responsibilities: Present a clean and tidy appearance at all times in line with hotel grooming standards. Stay informed and keep your supervisor updated on matters that may affect your work, service quality, or the hotel’s reputation. Maintain strong teamwork…
Key Responsibilities: Ensure that all guests receive a fast, efficient and friendly check in and check out. Ensure that all guests’ requests and queries are handled in a polite, efficient manner and a high level of customer service in consistently…
Job Description The Accounts Executive (General Ledger & Accounts Payable) is responsible for managing and maintaining accurate financial records, including processing payments, reconciling accounts and ensuring compliance with statutory requirements. The role plays a key part in supporting monthly closing,…
Key Responsibilities: Welcome guests with energy and warmth, offering an outstanding first impression of the WOLO brand. Conduct check in and check out process efficiently using the hotel system. Assist guest with request and inquiries. Anticipate guest needs and take…