Job Description

• SuccessFactors HR System Expertise: Experience with the functional architecture of the SuccessFactors HR system, particularly in resolving issues related to time-related data.
• Testing and Issue Escalation: Ability to create and execute test scripts to validate system changes and escalate issues and defects.
• Relevant Experience: Background in IT, Human Resources, Payroll, or HR-related service functions.
• Policy Familiarity: Knowledge of the company\'s global HR and Payroll policies and procedures.
• Attention to Detail: A meticulous and detailed-oriented approach.
• Advanced Excel Skills: Proficiency in Microsoft Excel is advantageous.
• Security and Confidentiality: Strong practices in security and confidentiality.
• Time Management and Multi-tasking: Excellent ability to manage time, prioritize work, and handle multiple tasks simultaneously.
• Effective Communication: Strong communication skills, both verbal and written, specially in English.
• Adaptive Problem Solving: Ability to apply new methods and concepts to improve processes and technical solutions in the Service Center.
• Process Improvement: Strong orientation towards processes and procedures with the ability to apply continuous improvement methods.
• Analytical Skills: Strong analytical abilities.
• Customer Focus and Teamwork: A customer-focused mindset, comfort working with diverse groups, and effective teamwork skills.

Responsibilities

• Payroll Processing: Consolidating and preparing payroll input for the payroll vendor, ensuring accurate and timely processing.
• Time Management Execution: Managing time-related activities in Success Factor to ensure correct employee payments based on time data.
• Compliance and Process Adherence: Ensuring payroll processing follows established processes and compliance controls, and performing analytical reviews to identify errors and enforce HR/Payroll guidelines.
• Reporting: Preparing and submitting payroll-related reports according to scheduled time lines.
• Accuracy and Timeliness: Ensuring 100% accuracy and timeliness in all payroll input administration and processing activities.
• HR Administrative Tasks: Handling some Site HR and Center of Excellence (COE) administrative tasks.
• Query Resolution: Addressing queries related to payroll and time processing activities.
• HR Support: Providing second-line support within the HR Service Center for requests related to Payroll Input and Success Factor/SAP Time, requiring subject matter expertise.
• Stakeholder Guidance: Offering guidance to HR stakeholders on Success Factor Time and Payroll Input processes.
• Request Management: Logging and monitoring HR requests, informing requesters of the status.
• Process Improvement: Identifying potential improvements and enhancing the efficiency of the service delivery model.

Benefits

• Meal Allowance
• 13th month Bonus

Additional Benefits

• Annual Leave
• EPF / SOCSO / PCB
• Medical and Hospitalisation Leave

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