Job Description

A Human Resources Administrator/Secretary coordinates administrative tasks, offering admin and secretarial support to the Human Resources team while completing projects for the Director of Human Resources - Malaysia, Philippines and Sri Lanka (MPSL) in adherence to Hilton policies and procedures.

What will I be doing?

As the Human Resources Administrator/Secretary, you will be responsible for performing the following tasks to the highest standards:

• Arrange appointments and meetings for the Director of Human Resources - MPSL, marking it in the calendar accurately and ensuring that the Director of Human Resources - MPSL has the appropriate documents for each appointment.
• Arrange and coordinate the Director of Human Resources - MPSL schedule, keeping him/her on track for appointments.
• Assess and organize personal work priorities and assist with organizing the Director of Human Resources - MPSLs' work priorities where possible.
• Attend and take minutes of HR meetings and other meetings when requested.
• Assist the Director of Human Resources - MPSL in preparing files, reports, letters, memorandums and other relevant business documentation.
• File and record all business documents as required.
• Maintain confidentiality at all times on all matters.
• Demonstrate essential overall knowledge of the organization.
• Understand the responsibilities of other sections and departments and cooperate with them.
• Supporting the hotel with departmental training requirements including inductions, work experience, careers fairs, and training materials
• Assist with employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability.
• Participation as a team player within/inter-departments.
• Adhere to the hotel's security and emergency policies and procedures.
• Demonstrate professional attitude and behavior at all times.
• Prepare and maintain files, reports, letters, memorandums and other relevant business documentation.
• Ensure all reporting and servicing deadlines are met on a timely basis.
• Maintain an accurate tracking system for prompt handling of issues concerned.
• Order and maintain adequate stock of office supplies, initiate necessary requisition for approval of the Director of Human Resources - MPSL.
• Maintain personal presentation to the hotel's standards.
• Adhere to the team members' handbook, hotel's code of conduct, policies and procedures.
• Ensure that all health and safety procedures are followed.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
• Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?

A Human Resources Administrator/Secretary serving Hilton Brands is always working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Hospitality: Passionate about delivering exceptional guest experiences.
• Integrity: Do the right thing, all the time.
• Leadership: Strive to be leader in our industry and in our communities.
• Teamwork: A team player in everything you do.
• Ownership: Take ownership of your actions and decisions.
• Now: Operate with a sense of urgency and discipline.
• Diploma/Degree holder preferably majoring in Hotel/Hospitality/Tourism Management/Human Resources.
• At least 2 years of experience in a fast-paced administrative role or Human Resources role in Hotel line.
• Written and spoken English and Bahasa Malaysia with translation abilities to meet business needs.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Resourceful, creative and able to maintain flexibility.
• Positive attitude and good communication skills.
• Commitment to delivering a high level of customer service.
• Excellent grooming standard.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!