Provide a professional, efficient and approachable security services and maintaining a high level of customer service to staffs and visitors at all time as a Head of Auxiliary Police Unit. Job Responsibilities:
To manage and direct the overall performance of the Auxiliary Police (AP) team for Head Offices Security Response Unit and Centralised Remote Monitoring System (CRMS).
To ensure physical security services provided at CIMB premises are carried out in accordance to the Procedure, Rules and Guidelines set by CIMB and all prevailing Guidelines imposed by Government / statutory bodies and enforcement agencies.
Implement the right strategy on the appropriate care and handling of firearms which include Carry and Use (C&U) license application.
Provides security support at Group Level for major events, meetings and VIP visits.
Implementation of AP\xe2\x80\x99s SOP as outlined by the management.
To ensure all outsourced security personnel strictly adhere to the compliance and performance requirements outlined in the Professional Service Agreement.
To manage guarding service providers engaged by CIMB which includes providing recommendation to the management for new appointment and/or termination.
Apply appropriate actions to solve issues and provide effective course of actions.
Assess and escalate issues to the Management.
Responsible for the conduct of APs, making sure that each personnel understands their obligations.
Controlling budgets for AP operations and monitor expenses.
Prepare reports on security incidents and breaches.
To coordinate support on the emergency disaster relief, committee set by CIMB in context of Security Services.
To manage and direct the overall performance of the Auxiliary Police (AP) team assigned at Branches.
Propose SOP enhncement by strategically improving current security controls, conduct ample studies of present and anticipated threats.
To oversee and keep Business Units notified of latest information, best practices, guidelines, conditions and instructions as may be issued by Kementerian Dalam Negeri (KDN) and Police Diraja Malaysia (PDRM).
Establish performance benchmarks, conduct analyses and craft reports on all aspects of AP operations and outsourced security personnel.
Lead internal security incidents investigation and produce report as and when required.
Build rapport with the PDRM, KDN and other law enforcement bodies in soliciting the necessary cooperation/assistance in resolving security issues and/or crime prevention measures for the Group.
Responsible on matters relating to Group P&P, Management Committees which covers the following aspects :-
Group Operational Risk.
Group Procurement Policy.
BIA (Business Impact Analysis).
RCSA (Risk and Control Self-Assessment).
CIM (Control Issue Management).
KRI (Key Risk Indicator).
LED (Operational Event & Loss Data Management).
BCM (Business Continuity Management).
Due Diligence.
Risk Assessment.
Manage, guide and provide the necessary coaching for the team members to allow them to effectively perform their jobs as per Group\xe2\x80\x99s policies and procedures.
Develop, build and leads an effective and cohesive team that operates seamlessly to achieve departmental goals.
Proactively identify, manage and propose effective end to end solutions to issues related to services delivery.
Job Requirements:
Any degree/diploma in related fields.
Possesses Police basic training (PULAPOL) certificate.
Minimum of 7 - 10 years of experience in physical security industries.
Efficient and effective managerial experience and skill in managing a team.
Good networking skills, confident, proactive and results oriented.
Excellent communication skills. Proficient in English and Bahasa Malaysia.
Computer skills e.g Microsoft Power point, Office, Excel etc.
Able to communicate and interact effectively with customers and staff at all levels.
Strong leadership, self motivated, able to work independently and with very minimum supervision.
Good interpersonal skills and able to deal with authorities, business units and management effectively and efficiently.
Able to analyse emergency situation and advise management accordingly.
Willing to work beyond working hours based on the prevailing operational needs.
**Only shortlisted candidates will be notified
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