It Production Support Engineer

Malaysia, Malaysia

Job Description


Malaysia

Job details Posted 28 July 2023 SalaryRM6000.00 - RM10000.00 per month LocationKuala Lumpur Job type Discipline Reference264918_1690533690

Consultant

Consultant, Technology

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IT Production Support Engineer

Job description

Responsibilities:

  • Maintain FCR (first call resolution), respond in accordance with the TRO (target resolution objective) while investigating production issues.
  • Handle and address users inquiries promptly and identify patterns that may point to larger problems or defects.
  • Execute start-of-day, end-of-day and intraday checks on time
  • Update in timely manner to stakeholders and carry out special event monitoring
  • Run incident, carry out recertification and task SOPs.
  • Study and manage reviews for applications while adding up value in demand management and shift-left.
Requirements:
  • At least 3-5 years of experience in production support in banking or financial institutes using various technologies.
  • Open to working in an insite shift support arrangement.
  • Easily adaptable to any technology such as as/400, unix and mainframe.
  • Has experience analysing logs to investigate issues and has hands-on experience writing SQL.
How to Apply:

To apply, please click "APPLY NOW" or email Sheryl Oon at Sheryl.Oon@ambition.com.my. Data provided is for recruitment purposes only *LI-IT

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)

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IT Production Support Engineer

Kuala Lumpur Posted about 17 hours ago

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JTK Number: JTKSM 995

Company Registration Number: 201301019088 (1048918-T)

Malaysia

Ambition Group Malaysia, BO1-B-10, Boutique Offices 1 Menara 2, 3, Jalan Bangsar, KL Eco City

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Job Detail

  • Job Id
    JD975037
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    10000 per month
  • Employment Status
    Permanent
  • Job Location
    Malaysia, Malaysia
  • Education
    Not mentioned