It Production Support Engineer
Malaysia, Malaysia
Job Description
Malaysia
Job details Posted 28 July 2023 SalaryRM6000.00 - RM10000.00 per month LocationKuala Lumpur Job type Discipline Reference264918_1690533690
Consultant
Consultant, Technology
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IT Production Support Engineer
Job description
Responsibilities:
- Maintain FCR (first call resolution), respond in accordance with the TRO (target resolution objective) while investigating production issues.
- Handle and address users inquiries promptly and identify patterns that may point to larger problems or defects.
- Execute start-of-day, end-of-day and intraday checks on time
- Update in timely manner to stakeholders and carry out special event monitoring
- Run incident, carry out recertification and task SOPs.
- Study and manage reviews for applications while adding up value in demand management and shift-left.
- At least 3-5 years of experience in production support in banking or financial institutes using various technologies.
- Open to working in an insite shift support arrangement.
- Easily adaptable to any technology such as as/400, unix and mainframe.
- Has experience analysing logs to investigate issues and has hands-on experience writing SQL.
To apply, please click "APPLY NOW" or email Sheryl Oon at Sheryl.Oon@ambition.com.my. Data provided is for recruitment purposes only *LI-IT
Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.
JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)
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IT Production Support Engineer
Kuala Lumpur Posted about 17 hours ago
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JTK Number: JTKSM 995
Company Registration Number: 201301019088 (1048918-T)
Malaysia
Ambition Group Malaysia, BO1-B-10, Boutique Offices 1 Menara 2, 3, Jalan Bangsar, KL Eco City
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Job Detail
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Job IdJD975037
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:10000 per month
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Employment StatusPermanent
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Job LocationMalaysia, Malaysia
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EducationNot mentioned