Japanese Customer Service Consultant
Kuala Lumpur, Malaysia
Job Description
Who are we?
An experience-led digital transformation company that can help achieve non-linear growth by delivering exceptionally engineered experiences for customers and employees. We do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology and automation.
Responsibilities
- Assist customers via English or Japanese (Nihonggo) language;
- Use provided tools and resources to resolve customer issues;
- Adhere to client-defined processes and procedures and company policies;
- Meet or exceed minimum requirements for productivity, availability and quality requirements;
- Meet pre-determined targets; and
- Ensure proper documentation of activities in the client tool pertaining to customer problems, requests and actions taken.
- 1 year Customer Service experience
- Earned a Bachelor\'s Degree or Passed 12 STD
- Japanese nationality or hold JLPT N1/N2
- Working knowledge on Microsoft Office applications
- Japanese (Nihonggo) written and verbal communication skills
- Strong Customer Service Skills
- Willing to work in Bangsar South
- Willing to work rotational shift
5 working days rotational shift | 6am - 9pm ( 8 hours + 1 hour Break )
Remuneration:
Total Package up to RM 9,000
Consultant in Charge
Phoebe Loke (phoebe.loke@hunters-in.com) | +6016 2117 443
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Job Detail
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Job IdJD906474
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:7000 - 9000 per month
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned