Japanese Customer Service Consultant
Job Description
Who are we An experience-led digital transformation company that can help achieve non-linear growth by delivering exceptionally engineered experiences for customers and employees. We do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology and automation. Responsibilities Assist customers via English or Japanese (Nihonggo) language; Use provided tools and resources to resolve customer issues; Adhere to client-defined processes and procedures and company policies; Meet or exceed minimum requirements for productivity, availability and quality requirements; Meet pre-determined targets; and Ensure proper documentation of activities in the client tool pertaining to customer problems, requests and actions taken. Requirements 1 year Customer Service experience Earned a Bachelor\'s Degree or Passed 12 STD Japanese nationality or hold JLPT N1/N2 Working knowledge on Microsoft Office applications Japanese (Nihonggo) written and verbal communication skills Strong Customer Service Skills Willing to work in Bangsar South Willing to work rotational shift Working Hours: 5 working days rotational shift | 6am - 9pm ( 8 hours + 1 hour Break ) Remuneration: Total Package up to RM 8,500 Consultant in Charge Phoebe Loke ([HIDDEN TEXT]) | +6016 2117 443
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Job Detail
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Job IdJD946505
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:60000 - 102000 per year
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned