Junior Customer Service Rm2000
Subang Jaya, Malaysia
Job Description
- Answering customer questions as they come through email, chat, or phone.
- Reviewing social media and either answering inquiries or routing them to the appropriate internal team.
- Spending time out of the queue to create new ways to excite and engage our customers, for instance: branching documentation, interactive email signatures, or proactive email campaigns.
- Creating documentation to help customers resolve their issues.
- Assisting with billing issues.
- Staying late (or coming in early) to support high-priority customers in different time zones.
Contract length: 12 months Salary: RM1,900.00 - RM2,300.00 per month Benefits:
- Opportunities for promotion
- Rotational shift
- Performance bonus
- Subang Jaya: Reliably commute or planning to relocate before starting work (Required)
- STM/STPM (Preferred)
- Customer Care Specialist: 1 year (Preferred)
- English (Preferred)
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Job Detail
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Job IdJD991316
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSubang Jaya, Malaysia
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EducationNot mentioned