Job Description

TIMESCONSULT works with thousands of businesses in employment services while helping hundreds of thousands of job seekers finding their dream job.

OVERVIEW OF JOB:

Level 1 support is the first tier of support, usually provided by IT support personnel on technical issues

WHAT YOU'LL BE DOING:

1 Provide IT Application support.

2. Perform daily administrative tasks include monitoring system log, job logs, trace files, OS level logs, system availability, performance analysis

3. Evaluate Early Watch/Service Level reports and suggest recommendation action plan to address the gaps on an ongoing basis

4. Execute backup/archive log backup

5. SAP user administration - user creation, deletion, lock, role, and profile assignment

WE WANT SOMEONE WHO:

Education

Bachelors degree in IT, Accounting, or other relevant discipline.

Experience

Candidates with over 5 years of experience are encouraged to apply.

Working experience in SAP CONCUR and/or SAP ARIBA is preferable. Open for any IT Application support experience too.

Experience using ITSM tools (i.e. Ticketing Tools) is an added advantage such as JIRA, SNOW & Solution Manager.

Familiar with SLA Reporting and KPI Dashboard.

WHAT WE CAN OFFER:

Maternity Leave, Dental Insurance, Opportunities For Promotion

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Advertised on: 2022-10-27 Closing on Nov 30, 2022

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