Operation Assistant Manager
Job Description
Job Summary Oversees daily logistics operations, customs clearance, and team performance to ensure efficient, compliant, and cost-effective import/export processes. They lead staff, manage vendor relationships, and handle complex documentation including prepare billing for Cross Border Trucking, participate in month end closing and provision report. Key Responsibilities & Job Scope
Operations & Logistics: Manage end-to-end shipment lifecycles, including air, sea, and land transportation.
Customs Compliance: Oversee customs declarations, ensuring compliance with Royal Malaysian Customs, Port Authorities, and other agencies (MITI, MAQIS).
Team Leadership: Lead, train, and mentor the operations team to achieve KPIs, and act for the Senior Operations Manager when required.
Client & Vendor Management: Liaise with clients to provide expert logistics advice and manage relationships with carriers and third-party contractors.
Process Optimization: Monitor operational efficiency, maintain Standard Operating Procedures (SOPs), and manage costs.
Job Requirements
Education
Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or related field.
Experience
Minimum 3-5 years of working experience in logistics, freight forwarding, customer service, or customs declaration. Experience handling customs declaration for JB port / airport is an added advantage. Leadership : Minimum 2 years in supervisory or team leader role.
Skills & Competencies
High knowledge of customs procedures, HS codes, and declaration systems. Good communication and interpersonal skills. Strong attention to detail, accuracy and resourcefulness with excellent problem solving attitude. Ability to work under pressure and meet tight deadlines. Proficient in MS Office (Word, Excel, Outlook). Team player with a responsible and proactive attitude. Proficiency in import/export documentation, Customs systems and Trucking.
Language
Proficient in English and Bahasa Malaysia is a MUST (Mandarin is an added advantage).
Working Conditions
Office-based with occasional coordination at port, airport, or customs office if required. Normal office hours; flexibility required during peak operations.
Job Types: Full-time, Permanent
Pay: RM4,500.00 - RM5,500.00 per month
Benefits:
Cell phone reimbursement Health insurance Maternity leave Opportunities for promotion Parental leave Professional development
Work Location: In person
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1412486
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationTaman Molek, M01, MY, Malaysia
-
EducationNot mentioned